Itinerary consulting waiver, disclaimer and terms

Effective date: 6/1/2026

This Itinerary Consulting Waiver, Disclaimer and Terms (the “Agreement”) governs the itinerary planning, trip consulting and related advisory services (the “Services”) provided by Sydney Expert (“we”, “us”, “our”) to you (“you”, “client”, “traveller”). By booking or using the Services, you confirm that you have read, understood and agree to this Agreement.​

1. Nature of services

1.1 The Services consist of providing travel information, suggestions, sample itineraries, routing ideas, and general recommendations based on your preferences and information you provide. We do not operate tours, transport, accommodation, attractions or other travel services.​

1.2 All decisions about where and when to travel, what to book, and which suppliers to use remain solely your responsibility. Our role is limited to advice and planning support, not execution or operation of travel services.​

2. No guarantees and responsibility for bookings

2.1 Information about destinations, prices, availability, schedules, entry requirements, health guidance and safety conditions may change at any time without notice. We do not guarantee that any information provided as part of the Services will remain accurate, complete, current or suitable for your circumstances.​

2.2 Unless expressly agreed in writing, you are responsible for making and managing all bookings (flights, accommodation, transport, tours, tickets, insurance and other services) directly with third‑party suppliers or via booking platforms of your choice. You must carefully review all confirmations and documents to ensure that names, dates, times and details are correct.​

2.3 We are not responsible or liable for any acts, errors, omissions, representations, warranties, breaches, negligence, delays, cancellations, schedule changes, overbookings, price changes, insolvency or other conduct of airlines, hotels, tour operators, transport providers, travel platforms, insurers or any other third‑party suppliers.​

3. Assumption of risk

3.1 Travel involves inherent risks, including but not limited to illness, injury, disability, death, theft, property damage, natural disasters, adverse weather, public health events, crime, terrorism, strikes, political or social unrest, and other events beyond anyone’s control. Conditions may differ significantly from those in your home country and may change unexpectedly.​

3.2 By engaging the Services and by travelling, you voluntarily assume all such risks for yourself and any travellers in your party, including risks that may arise from following or not following any of our recommendations or suggested itineraries.​

4. Health, fitness and insurance

4.1 You are solely responsible for ensuring that you (and any members of your party) are medically, physically and mentally fit to travel and to participate in any activities you choose. We do not provide medical advice and do not assess your health or fitness for travel.​

4.2 You are strongly encouraged to obtain appropriate comprehensive travel insurance, including cover for medical expenses, evacuation, trip cancellation or interruption, baggage and personal effects, and any higher‑risk activities you plan to undertake.​

4.3 If you decline to purchase adequate travel insurance, you do so at your own risk and agree that we are not responsible for any costs, losses or damages that could have been covered by such insurance.​

5. Compliance with laws and entry requirements

5.1 You are responsible for complying with all laws, regulations and requirements of each country or region you visit, including but not limited to: passport validity, visas, entry permissions, onward travel requirements, customs rules, health and vaccination requirements, driving regulations, and local conduct laws.​

5.2 You must verify current official requirements with embassies, consulates, immigration authorities and other reliable official sources before travel. We are not responsible if you are denied entry, fined, refused services, or otherwise affected because of failure to meet these requirements.​

6. Limitation of liability and release

6.1 To the maximum extent permitted by applicable law, our total liability to you for any claims arising out of or in connection with the Services (whether in contract, tort, negligence or otherwise) shall be limited to the total fees you paid to us for the specific itinerary consulting service giving rise to the claim.​

6.2 We will not be liable for any indirect, consequential, incidental, special, exemplary or punitive damages of any kind, including but not limited to loss of enjoyment, loss of profits, loss of opportunities, emotional distress, or reputational damage.​

6.3 By engaging the Services, you release, discharge and agree to hold harmless Sydney Expert and its owner(s), employees, contractors and partners from any and all claims, demands, causes of action, damages, losses, costs or expenses arising out of or in any way connected with:​

• Your use of or reliance on our advice, recommendations or itineraries
• Any act or omission of third‑party suppliers
• Any injuries, losses or damages you may suffer during travel or activities you choose to undertake

7. Client responsibilities and accuracy of information

7.1 You agree to provide complete and accurate information when requesting the Services, including but not limited to your preferred dates, destinations, budget, interests, health and mobility considerations, and any special requirements.​

7.2 You are responsible for reviewing any proposed itinerary, summary or recommendation we provide and promptly notifying us of any errors, omissions or concerns before acting on it. Your failure to review or respond does not create liability for us.​

8. No guarantees of outcome

8.1 While every effort is made to provide high‑quality, practical and realistic suggestions, we do not guarantee any particular outcome, experience, availability, price level, weather conditions, crowd levels, or personal satisfaction with your trip.​

8.2 Any testimonials, reviews or examples of past client trips are illustrative only and do not constitute a promise or guarantee of similar results.​

9. Global application and local law

9.1 The Services are offered to clients in various countries. This Agreement is intended to be applied broadly and does not replace any mandatory consumer protections provided by the law of your home country that cannot be excluded by agreement.​

9.2 To the extent permitted by law, any disputes arising out of or relating to this Agreement or the Services shall be governed by the laws of [insert governing jurisdiction you prefer, e.g. New South Wales, Australia], without regard to conflict‑of‑law principles. You agree to submit to the non‑exclusive jurisdiction of the courts of that jurisdiction.​

10. Privacy

10.1 In providing the Services, we may collect and use personal information such as names, contact details and trip preferences. This information will be handled in accordance with our Privacy Policy available on our website.​

11. Changes to this agreement

11.1 We may update this Agreement from time to time. The version in force at the time you confirm and pay for your itinerary consulting service will apply to that engagement. Any changes will be posted on our website with an updated effective date.​

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Client acknowledgement

By checking the box / signing below, you confirm that you have read, understood and agree to this Itinerary Consulting Waiver, Disclaimer and Terms, and that you are at least 18 years old and legally able to enter into this Agreement on your own behalf and on behalf of any travellers in your party.

Name: __________________________
Signature: _______________________
Date: ___________________________