When planning a city stay with my 6- and 8-year-old grandchildren, I wanted somewhere that would genuinely welcome them, not just tolerate them. The PARKROYAL Darling Harbour turned out to be exactly what we needed – a hotel that truly understands what makes a family stay special. I was invited to experience their family offerings to share my honest thoughts with readers.
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My worries about bringing energetic children to an upscale hotel disappeared the moment we arrived. The staff spoke directly to my grandchildren, making them feel like VIPs rather than tagalongs. This welcoming approach set the tone for our entire stay.
Location
The hotel’s position puts family attractions within easy reach. SEA LIFE Aquarium and the Maritime Museum are a five-minute walk along the harbour, while the Darling Quarter playground – a favourite with children – is just minutes away. The walking paths are wide and stroller-friendly, perfect for families exploring Wildlife Sydney Zoo, the Australian National Maritime Museum, and other nearby attractions.
Darling Quarter’s dining precinct proved to be a highlight for our family meals. We enjoyed the casual atmosphere at Noodle Face, but the precinct offers something for every taste – from Thai to Italian, and even McDonald’s for those moments when only familiar food will do. T Chinatown and Darling Square are less than 10 minutes away.
Getting to the hotel
Our arrival set the tone for the whole stay. The valet service ($65 per day) wasn’t just convenient – it led to one of those moments that made our stay special.
When my grandson and the valet discovered they supported the same football team, there were high fives all around. It’s these kinds of genuine interactions that make a hotel stay memorable, especially with children.
The spacious circular driveway gave us plenty of room to unload our luggage and get everyone safely inside.
For those needing to pause before deciding on parking options, the hotel offers several temporary spots near the entrance. Self-parking is available at Centro Cinema Centre for $45 per 24-hour period. Tickets must be validated and paid for at hotel reception before collecting your vehicle.
If you are heading to the hotel from the airpot you have three options.
- Taxi: A 20-30 minute journey costing approximately $60
- Train: Services run every 15 minutes from both Domestic and International terminals to Town Hall Station, with tickets around $26 via Airport Link
- Private transfer: Can be arranged through the hotel (recommended for families with young children who need car seats)
Check-in and Welcome
Check-in starts at 2pm, with early arrival possible by arrangement. From the moment we stepped into the welcoming lobby, the staff made check-in a breeze, understanding that arrival time with excited children isn’t the moment for lengthy formalities.
The children’s eyes lit up when they received their activity packs – the included binoculars might not be National Geographic quality, but they provided endless entertainment throughout our stay.
They were delighted by the tempee they discovered in our room. There were also some donuts to enjoy while we settled. These simple touches showed how well the hotel understands what makes children happy.
The staff’s genuine interest in making our stay special continued throughout our visit. As we headed out to find lunch, the concierge, conveniently stationed by the exit, offered several local dining suggestions. Their recommendation led us to the fantastic dining precinct at Darling Quarter. This kind of local knowledge proves invaluable, especially when traveling with hungry children.
Family Rooms and Amenities
For our overnight stay with two young grandchildren, our room with two queen beds worked well enough. The kids were instantly drawn to the teepee, complete with fairy lights and cute pillows, which became their special hideaway for exploring their activity packs.
Our room overlooked the Western Distributor and Cockle Bay beyond, offering glimpses of the Vivid installations after sunset. Much to my surprise, the freeway view became an unexpected source of entertainment, with the children playing endless games of “I Spy” during morning rush hour.
Despite the busy road below, the soundproofing was excellent – we couldn’t hear any traffic noise in our room.
The smart TV proved another winner, allowing us to stream the kids’ favorite shows.
The spacious bathroom make getting ready a breeze, there were plenty of quality towels and well stock supply of amenities. The only complaint from the kids, the fluffy bathrobes were adult-sized only 😉
For families planning a longer stay or those with older children or wanting extra space to spread out, the Executive Suite offers a generous 71 square meters of living space. The separate living room, offers a double sofa bed, so parents can enjoy the king bedroom while children have their own sleep space.
I managed to check out one of these rooms which was next door to ours and I could immediately see how the layout would work well for families needing separate spaces for bedtime routines or quiet time.
Practical touches like filtered water stations in the hallway for filling bottles and jugs saved us from needing to buy drinks.
Dining
In Room Dining
Room service proves invaluable after a long day of sightseeing. During our stay, we tested the children’s menu after an evening exploring Vivid Sydney. The service was prompt, with meals arriving within 20 minutes. Children’s meals are reasonably priced at $15, including a drink.
Our young diners particularly enjoyed the pasta, though portion sizes might be modest for hungrier children. Other kid’s options include battered fish, chicken cheeseburgers, and chicken nuggets. Side choices range from fries to mashed potato, fresh salad, or steamed vegetables.
The adult menu includes classic comfort foods like Steak Frites – perfect for parents after a busy day of family activities.
ABODE
ABODE offers the same children’s menu as room service, but it also has a bonus for parents – an excellent happy hour from Wednesday to Friday. After a busy day of sightseeing, this could be the perfect way to relax while the children enjoyed their early dinner.
Between 4:30 and 6:30pm, you can enjoy $7 beers and house wines or $15 cocktails. We thought the timing worked well with children’s dinner schedules, and the bar bites menu offered enough choices to create a casual family meal.
If you’re planning to visit during happy hour, it’s worth calling ahead to reserve a table, especially during school holidays. The number is 02 9260 2945.
BARKERS Buffet
Breakfast at BARKERS was a highlight of the kids stay. The self-service pancake machine and giant pump dispensers of Nutella were an instant hit with my grandchildren – though I suspect the novelty of making their own pancakes was as much of an attraction as eating them.
The fresh fruit bar proved another winner, with the children enjoying selecting their own combinations. While they focused on the sweet treats, I appreciated the barista-quality coffee that appeared at our table within minutes of being seated.
The buffet covers all the breakfast basics with hot dishes and cereals, and thoughtfully includes a separate gluten-free station complete with its own toaster.
Children under 12 eat free, which makes the morning ritual both enjoyable and economical. The staff are quick to help families find suitable seating and arrange highchairs for younger guests
Check out our guide to Dining in Darling Harbour for more ideas.
Final Thoughts
Our overnight stay turned out better than I’d hoped. While the room wasn’t enormous, the thoughtful touches like the teepee and activity packs made it special for the kids. The staff’s genuine warmth – from the football chat with our valet to the dining suggestions – really made the difference.
For a family stay in Sydney, especially if you’re planning to explore Darling Harbour, you’d be hard-pressed to find a more welcoming spot. Just remember to book a suite if you’re staying longer with older kids – you’ll appreciate the extra space.
Special Offers
Vivid Sydney ‘Dreamscape’ Package
Available for stays between May 22nd and June 16th 2025, this special offer includes:
- Up to 25% off for Pan Pacific DISCOVERY members (10% off for non-members)
- Daily buffet breakfast for two adults with kids eating free
- Special Vivid Sydney welcome pack with DIY donuts, hot chocolate and glow sticks
- Complimentary Wi-Fi
The hotel’s location on the city side of Darling Harbour provides an ideal base for experiencing the Vivid Sydney festival, with easy access to light displays around the harbour and Circular Quay.
How: To book, visit their website.
Practical Information
- Valet parking operates 24/7
- Room service offers a children’s menu
- Baby-sitting services can be arranged through the concierge
- The hotel provides storage for strollers if needed
- All areas are accessible for strollers
Note: Our stay was hosted by PARKROYAL Darling Harbour, but all opinions and experiences shared are genuine and my own.
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